UPS SUCKS!!!!
I have decided UPS is the worst company in the world! My MIL and I get DH a very nice gift for father's day. It arrives late after we pay the extra to have it shipped.. no biggie dh is so excited that he hardly notices the big rip in the top of the box and that the UPS driver is so fast that he can't catch him before he is back in his truck. So dh has to wait until dark to play with his gift. I get home from class and he says it is broken. I am like what???????? He says my new very expensive toy is broken. I instantly email the person we bought it from. He files a claim and they are supposed to be here sometime today to pick it back up inspect it and finish the claim.
So Today: I am sitting at the desk doing my crappy homework and I hear the UPS truck so I go get the package. Dh did not tape it shut so I tape it shut. I walk out on the porch to wait for UPS jackass to get out of his truck and get said package. Well much to my surprise he stands up walks to the back of his truck, comes back to the front, sits down in his seat starts his truck and leaves. I was standing on my front porch in shock. He just left never even bothered to get out or attempt to get the package. I then call UPS and they inform me that this claim does not belong to me but belongs to the person that shipped the item and that I cannot access the claim to see if that was #1 of my three pick-up attempts. I then informed her that UPS sucks and their customer service is the worst I have ever dealt with and I would be telling everyone I know that they suck. So there you have it UPS SUCKS!!!
So Today: I am sitting at the desk doing my crappy homework and I hear the UPS truck so I go get the package. Dh did not tape it shut so I tape it shut. I walk out on the porch to wait for UPS jackass to get out of his truck and get said package. Well much to my surprise he stands up walks to the back of his truck, comes back to the front, sits down in his seat starts his truck and leaves. I was standing on my front porch in shock. He just left never even bothered to get out or attempt to get the package. I then call UPS and they inform me that this claim does not belong to me but belongs to the person that shipped the item and that I cannot access the claim to see if that was #1 of my three pick-up attempts. I then informed her that UPS sucks and their customer service is the worst I have ever dealt with and I would be telling everyone I know that they suck. So there you have it UPS SUCKS!!!
7 Comments:
ummmm, ok, ummmmmm, yeah, i promise never ever to use ups, ever, ever, ever, EVER!!!!!!!!!
Didn't I tell you? Didn't I?
Well, I posted about it the other day anyway. They DO indeed SUCK.
Yes you did but I had no choice on this one. I promise I will never bid on another auction that uses UPS.
from my experience with ups...i would have to agree with you...THEY SUCK!
I have never had that problem with them, but I'll take your word for it!
Michele sent me.
Yep, they suck big time. And that used to be my job!!!! I used to be the one you talked to when you called with a problem. Back then, we had to solve it for you, nowadays they just don't care.
Customer service is a lost art. The end.
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